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Press Release: Lowkl Customer Care Launch

Lowkl Customer Care provides WFH opportunity for unemployed and furloughed workers.

New solution for businesses struggling to manage call volumes during COVID-19.



Vancouver, BC (May 4, 2020) – Bold Ink Strategy and the Kadence Group are proud to partner today in launching Lowkl Customer Care. Lowkl provides a new standard of exceptional customer care for local companies, staffed by local people for local customers. During these uncertain times, Lowkl provides an opportunity for businesses to get the scalable workforce they need and support their local economy while providing a decentralized work from home model for our team members.


In response to the global pandemic and its effect on businesses everywhere, Lowkl provides a solution for businesses facing an increase in call volume that they aren’t adequately staffed for. Businesses can have confidence that their customer service wait times are being managed and that customers are getting the information they need. Calls are answered by the nearest representative with the required experience relating to the subject matter.


With over 10 million applications for the CERB, Lowkl offers employees laid off or furloughed due to COVID-19 the opportunity to work safely from home and earn a competitive wage in their area of specialization. Long-term, Lowkl will grow into additional geographical markets, whilst continuing to hire local representatives to serve the customers of businesses in their area. Lowkl provides a flexible work schedule with competitive compensation rates and room for growth within a friendly and inclusive culture.


“We’re excited to be able to bring a vision to market that, in such trying times, can help to ease some of the burden for both workers and businesses”, says Lindsey Turner, Co-Founder of Lowkl.


Founded in 2020, Lowkl Customer Care is based in Vancouver, BC and offers customer service outsourcing for businesses of all sizes. Founded by Salim Kassam and Lindsey Turner, two customer service and hospitality industry veterans, Lowkl was created to deliver a new level of customer care by employing locals to serve local business needs.



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Media Contact:

Lindsey Turner

hello@lowkl.ca | 604.626.3106


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